What's New In SDR?

2026
The Service Difficulty Reporting System (SDRS) is undergoing upgrades to enhance system stability and expand available functionality. These improvements include the introduction of required fields, strengthened data validation, updated processes for supplemental records, refinements to batch file handling, and the creation of a new oversight role.

Testing of these updates is currently in progress, with release planned for summer 2026. The following documents feature information about those changes.

Change	Description
Significant Change Summary	Summarized changes to batch submission and validation rules
Required Fields Map	Shows field requirements and has tabs for data codes and values.
SDRS User Manual	Comprehensive manual for interacting with SDRS
Batch Submission Instructions	Instructions for both new records and supplemental records

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2025
The Service Difficulty Reporting System (SDRS) now requires a Login.gov account for authentication. All non-FAA personnel who are United States citizens must authenticate and verify their identities via Login.gov to access SDRS and submit Service Difficulty Reports. Malfunction or Defect report submission does not require an SDRS account.

For assistance, please visit Login.gov Help Center where you will find answers to commonly asked questions and contact options.