What's New In SDR?


The Service Difficulty Reporting System (SDRS) now requires a Login.gov account for authentication. All non-FAA personnel who are United States citizens must authenticate and verify their identities via Login.gov to access SDRS and submit Service Difficulty Reports. Malfunction or Defect report submission does not require an SDRS account.

For assistance, please visit Login.gov Help Center where you will find answers to commonly asked questions and contact options.


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TBD 2026
The Service Difficulty Reporting System (SDRS) is being enhanced to bolster system stability and introduce new functionalities. Key improvements include mandatory fields, upfront data validation, revisions to supplemental record management, modifications to batch file data, and the establishment of a new oversight role.

Change Description
Required Fields Required fields are now enforced to ensure that necessary values are entered. This applies to both individual record submissions and batch-upload submissions.
Validation Rules Implemented a data input validation function at the submission stage to enhance data quality and offer submitters feedback on errors and corrective actions. This applies to both individual record submissions and batch-upload submissions.
Oversight Role A new role grants read-only access to both FAA personnel and industry individuals involved with required submissions (14 CFR § 91.1415, 121.703, 125.409, 135.415, and 145.221). This role enables users to see data in transit, from the point of submission through review and into the SDR database.
Batch-Uploads The Batch Upload process is divided into two distinct protocols:
­ -Batch Upload for New Records
­ -Batch Upload for Updates (Supplementals)
In addition, there is a separate option available for submitting single record supplementals.
Landing Page Reorganized the button placement for "Submission Type" by moving the Service Difficulty Report button above the Malfunction or Defect reporting button.