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Welcome to the Service Difficulty Reporting System Site

What is SDRS?
Service Difficulty Program Service Difficulty Report Malfunction or Defect Report Form Completion Reportable Occurrences Improve Aviation Safety
General Aviation Reporting (Voluntary Submissions)

Malfunction or Defect reports

You can electronically submit Malfunction or Defect reports.

Create a Malfunction or Defect Report

Search All Processed Reports (Malfunction or Defect and Service Difficulty Reports)

You have the ability to search and review all processed reports.

Search All Processed Reports

Air Carriers, Air Operators, and Repair Stations Reporting (Regulatory Submissions)

CFR Part 121, 125, 135, 91K, and 145 Only!

Reference Regulatory Requirements

FAQ

Q. Can I attached photographs or documents when I submit a Service Difficulty Report or Malfunction/Defect Report?
A. At this time you can’t attached photographs or supporting documents. Please send your attachments to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov) and make sure you provide the Unique Control Number, date of submission, or Aircraft Registration.


Q. How do I submit supplemental information to a report that was previously submitted?
A. Fill out the new record using the same Unique Control Number as the original record. We will be able to pull up both records up and update the original record with the supplemental (new) information in problem description field to alleviate any confusion. For assistance, please send us an email to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov).


Q. How do I submit a report for “Components” only?
A. If a 145 Repair Stations is only working on components and not the actual aircraft, simply fill out all of the information about the defective part of the component in Section 5 (Specific Part or Structure Causing Difficulty) and give the component information in Section 6 (Component/Assembly That Includes Defective Part). You can submit the record without the aircraft, engine, or propeller information. MORE INFO

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

What's New in SDR

July 2023

The Federal Aviation Administration’s Aviation Data Systems Branch is pleased to announce that a Service Difficulty Reporting System (SDRS) modernization effort is underway.

Updates will be made available as the effort progresses.  Please direct any feedback, questions, concerns or comments regarding SDRS Modernization Enhancements to the following inbox: 9-AMC-AFS-SDRM@faa.gov

All inquiries and submittals pertaining to the current SDRS database should be sent to the existing SDRS Program Manager mailbox at: 9-AMC-SDR-ProgMgr@faa.gov


December 2022

SDRS Site Info Moved on our Homepage

Service Difficulty Reporting System (SDRS) User:
Based on SDRS customer feedback and added user convenience, we moved the “Service Difficulty Reporting for Air Carriers, Air Operators, and Repair Stations” section of our website to the top of the homepage. This should help users to meet their FAA regulatory reporting requirements.

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

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