ATTENTION: If you are submitting SDR(s) to meet regulatory requirements, please ENSURE you are logged into your account through Multi-factor Authentication. DO NOT submit a Malfunction & Defect Report in lieu of, as you may not be in compliance with the Specific Regulatory Requirements. If you do not hold an active account using Multi-Factor Authentication (MFA), you must request an account here

Welcome to the Service Difficulty Reporting System Site

What is SDRS?
Service Difficulty Program Service Difficulty Report Malfunction or Defect Report Form Completion Reportable Occurrences Improve Aviation Safety
General Aviation Reporting (Voluntary Submissions)

Malfunction or Defect reports

You can electronically submit Malfunction or Defect reports.

Create a Malfunction or Defect Report

Search All Processed Reports (Malfunction or Defect and Service Difficulty Reports)

You have the ability to search and review all processed reports.

Search All Processed Reports

Air Carriers, Air Operators, and Repair Stations Reporting (Regulatory Submissions)

CFR Part 121, 125, 135, 91K, and 145 Only!

Reference Regulatory Requirements

FAQ

Q. Can I attached photographs or documents when I submit a Service Difficulty Report or Malfunction/Defect Report?
A. At this time you can’t attached photographs or supporting documents. Please send your attachments to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov) and make sure you provide the Unique Control Number, date of submission, or Aircraft Registration.


Q. How do I submit supplemental information to a report that was previously submitted?
A. Fill out the new record using the same Unique Control Number as the original record. We will be able to pull up both records up and update the original record with the supplemental (new) information in problem description field to alleviate any confusion. For assistance, please send us an email to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov).


Q. How do I submit a report for “Components” only?
A. If a 145 Repair Stations is only working on components and not the actual aircraft, simply fill out all of the information about the defective part of the component in Section 5 (Specific Part or Structure Causing Difficulty) and give the component information in Section 6 (Component/Assembly That Includes Defective Part). You can submit the record without the aircraft, engine, or propeller information. MORE INFO

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

What's New in SDR

October 2024

Please be aware that submitting a Malfunction and or Defect report does NOT meet the intent of the Service Difficulty Reporting requirements outlined in 14 CFR Parts 91K, 121, 125, 135, and 145. Please see the banner message above.


October 2024

Changes are coming to the SDRS reporting tool. Please be aware of changes to the look and feel, and Quality Control functions of this site. More information will be provided at this site in a timely manner.


July 2024

SDRS moved to Multi-factor Authentication. Please refer to this info-sheet for sign-up and or MFA management in order to access SDRS to submit SDRs.

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

*** WARNING! ***

You are accessing a U.S. Government information system, which includes (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network or to a computer on this network, and (5) all cloud services and hosting environments supporting this information system. This information system is provided for U.S. Government-authorized use only.

Unauthorized or improper user of this system may result in disciplinary action, as well as civil and criminal penalties.

By logging in and using this information system, you understand and consent to the following:

  • You have no reasonable expectation of privacy regarding communications or data transiting or stored on this information system.
  • At any time, and for any lawful Government purpose, communication between the user and this information system, data transiting to/from the system, or stored on this system is subject to monitoring, interception, and search.
  • Any communications or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose.
*** WARNING! ***
For questions/comments contact FAA MyIT service desk at: