READ ME: User identification and access management will begin transition to Login.gov on July 7, 2025. Starting on Monday, August 4, 2025, all non-FAA personnel who are United States citizens must authenticate and verify their identities via Login.gov to access SDRS..

Welcome to the Service Difficulty Reporting System Site

What is SDRS?
Service Difficulty Program Service Difficulty Report Malfunction or Defect Report Form Completion Reportable Occurrences Improve Aviation Safety
General Aviation Reporting (Voluntary Submissions)

Malfunction or Defect reports

You can electronically submit Malfunction or Defect reports.

Create a Malfunction or Defect Report

Search All Processed Reports (Malfunction or Defect and Service Difficulty Reports)

You have the ability to search and review all processed reports.

Search All Processed Reports

Air Carriers, Air Operators, and Repair Stations Reporting (Regulatory Submissions)

CFR Part 121, 125, 135, 91K, and 145 Only!

Reference Regulatory Requirements

FAQ

Q. Can I attached photographs or documents when I submit a Service Difficulty Report or Malfunction/Defect Report?
A. At this time you can’t attached photographs or supporting documents. Please send your attachments to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov) and make sure you provide the Unique Control Number, date of submission, or Aircraft Registration.


Q. How do I submit supplemental information to a report that was previously submitted?
A. Fill out the new record using the same Unique Control Number as the original record. We will be able to pull up both records up and update the original record with the supplemental (new) information in problem description field to alleviate any confusion. For assistance, please send us an email to the following mailbox (9-AMC-SDR-ProgMgr@faa.gov).


Q. How do I submit a report for “Components” only?
A. If a 145 Repair Stations is only working on components and not the actual aircraft, simply fill out all of the information about the defective part of the component in Section 5 (Specific Part or Structure Causing Difficulty) and give the component information in Section 6 (Component/Assembly That Includes Defective Part). You can submit the record without the aircraft, engine, or propeller information. MORE INFO

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

Q. How do I submit a "Component Only" SDR?
A. For 145 Repair Stations that may be working just components and not see the actual aircraft: You can submit component records, simply fill out all the information about the defective part of the component, in section 5 (Specific Part or Structure Causing Difficulty) and give the component information in section 6 (Component/Assembly That Includes Defective Part).

*** WARNING! ***

You are accessing a U.S. Government information system, which includes (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network or to a computer on this network, and (5) all cloud services and hosting environments supporting this information system. This information system is provided for U.S. Government-authorized use only.

Unauthorized or improper user of this system may result in disciplinary action, as well as civil and criminal penalties.

By logging in and using this information system, you understand and consent to the following:

  • You have no reasonable expectation of privacy regarding communications or data transiting or stored on this information system.
  • At any time, and for any lawful Government purpose, communication between the user and this information system, data transiting to/from the system, or stored on this system is subject to monitoring, interception, and search.
  • Any communications or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose.
*** WARNING! ***
For questions/comments contact FAA MyIT service desk at: